Philo Reviews

2.0

/5.0

22 customer reviews

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14

23 %

reviewers recommend

Philo

Note: The star rating (2.0 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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How would you rate Philo?

22 Customer Reviews

by Cooper

Sep 19, 2022

Philo doesn't realize a tablet is not a…

Philo doesn't realize a tablet is not a phone. They forced default to portrait for the guide and forced landscape for the playing of shows. So if you have a tablet set up, you have to detach your tablet from your setup to change directions to actually read the guide. Unless you want a kink in your neck. Customer service does not care. I think the programmers are more concerned with what meets the programmer's needs instead of the customer needs.

by Hannah380

Sep 18, 2022

Pretty happy with the service

Pretty happy with the service. I mostly watch Discovery Networks shows, so the $29 a month (which includes tax) is a good deal. Especially compared to woke Disney's HULU garbage, which charges upwards of $95 per month and has frequent outages. My only complaint with Philo is the woke, anti-white ads aired by the TV networks on their channels, but these can be skipped on DVR shows and compared to other TV services, the price and value can't be beat! Lastly, I'd recommend Philo add The Smithsonian Channel. I'd be willing to pay a little more for that.

by Mills256

Sep 03, 2022

'You get what you pay for'

Like the old saying goes 'you get what you pay for'. The price is so low how could you possibly expect grade A service. It works good on my t.v but on my phone... I keep getting some error message. I keep pressing the need help link but it keeps going back to the beginning.

by Kenneth P.

Aug 27, 2022

Hello

Hello, I’m an affiliate marketer under your program on commission junction. I promoted your company last month and brought in some leads which lead me to earn some certain commissions. My commission was approved and closed for payment but I didn’t receive any payment from commission junction. Why, what went wrong. I need payment of commission to me fast.

by Ramona S.

Aug 25, 2022

Trash

Trash, constantly freezes up in the middle of a movie/show and repeatedly kicks me out of the app. Half of the movies listed aren’t available to watch right away. Only certain dates with ridiculous times like 4am. It froze on me 5 damn times writing this review.

by Jacob889

Aug 22, 2022

Garbage , hot ad mess ,difficult to figure out and pricey with lots of upsell for basic content .

Garbage , way too many ads. Price is too expensive , they will die without Live On Patrol. Seriously, difficult to access, difficult to watch, somewhat difficult to cancel . I made it 20 hours into this and hated it so much I cancelled during the free trail . Terrible F .Move Live On Patrol, to a popular streaming platform please and away from this garbage

by Fred Wilson

Aug 21, 2022

It sucks.

It sucks.. expensive and loaded with commercials

by Claude R.

Aug 19, 2022

Don’t trust the fake reviews! PHILO delivers WELL and you will not be disappointed!

We can watch almost all of our old favorites anytime we want via SmartTV, phone or tablet. I’ve been using Philo for 2 years and have never had a problem and never once had to call customer service. The negative reviews you’ll see on this site are so fake so don’t cheat yourself out of a good experience because of them. I pay $35 a month because I added STARZ to my channel lineup so I can watch POWER and in my opinion, I get every penny’s worth of value from Philo. I never have buffering problems or any of that other B.S. these other people are saying. I’m watching Philo right now as I type this and as long as they don’t up their prices like Netflix has been doing, me, as well as my friends will probably be customers for life.

by Douglas S.

Aug 15, 2022

I am ok with ad breaks however 5…

I am ok with ad breaks however 5 minutes of ads every 10 minutes is crazy. Not worth it. Canceled less than 2 hours after I started the subscription

by Leroy595

Aug 10, 2022

Do not sign up for philo

Do not sign up for philo! It's garbage they do not do any refunds and customer service they suck at doing there job entirely. There supervisor a 18 year old kid that doesn't know what they're doing.

Questions & Answers

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Q:

What made you choose Philo over similar businesses?

A:

Bang for the buck and DVR service. Very decent listing of channels but no sports but I found OTA Tv filled that area in completely. In fact getting weaned off sports made me more productive.

by Simmmons198 - December 22, 2020

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Q:

How easy is it to get a hold of customer service at Philo?

A:

Very easy and totally satisfied as any issues get addtessed.

by Carole - December 22, 2020

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